Public Utilities - Customer Service

 

Welcome to  Public Utilities Customer Service Center

We bill for water, wastewater, stormwater, and garbage services for over 92,000 connections and cover a service area of approximately 135 square miles. In 2009 we had 96,148 calls to our call center; responded to 1247 email requests; and helped 8183 walk-in customers in our local business office. We provide a variety of services in our office, by phone, or on-line for your convenience. So, stop in or call, or visit us on-line if you have any questions - we're here to help.

Should you have a water, sewer, or stormwater emergency outside of business hours, please call our 24-hour emergency number: 801.483.6700

Public Utilities Contacts:

Email Us

Business Address
1530 South West Temple
Salt Lake City, Utah

Mailing Address
PO Box 145528
Salt Lake City UT 84115

Business Number
801.483.6900

Emergency Number
801.483.6700

Current Rate Schedules

On-line Services

PAY YOUR BILL HERE, or you can use our web site for any of these other services, such as:

  • View your billing history
  • Pay your water bill
  • Pay multiple accounts
  • Add/remove multiple accounts
  • Set up automatic payment withdrawal
  • View your water use chart
  • Set up a password
  • Change your mailing address
  • Change garbage/recycling/yard waste bin services
  • Set up E-Statement 
  • Set up Equal-Pay (November through March only)
 
Besides all the services listed above these additional services are available over the phone or in the office:
  • Set up new service
  • Pay your bill
  • Change Information on account, such as mailing address or phone number
  • Set up auto-pay
  • Set up equal-pay (November through March only)
  • Answer any billing questions

Current News and Links