Public Utilities - Customer Service
Welcome to Public Utilities Customer Service Center
We bill for water, wastewater, stormwater, and garbage services for over 92,000 connections and cover a service area of approximately 135 square miles. In 2009 we had 96,148 calls to our call center; responded to 1247 email requests; and helped 8183 walk-in customers in our local business office. We provide a variety of services in our office, by phone, or on-line for your convenience. So, stop in or call, or visit us on-line if you have any questions - we're here to help. For commonly asked questions, click here.
Should you have a water, sewer, or stormwater emergency outside of business hours, please call our 24-hour emergency number: 801.483.6700.
Public Utilities Contacts:
Business Address
1530 South West Temple
Salt Lake City, Utah
Mailing Address
PO Box 145528
Salt Lake City UT 84115
Business Number
801.483.6900
Emergency Number
801.483.6700
On-line Services
PAY YOUR BILL HERE, or you can use our web site for any of these other services, such as:
- View your biling history
- Pay your water bill
- Pay multiple accounts
- Add/remove multiple accounts
- Set up automatic payment withdrawal
- View your water use chart
- Set up a password
- Change you mailing address
- Change garbage/recycling/yard waste bin services
- Set up E-Statement
- Set up Equal-Pay (November through March only)
Besides all the services listed above these additional services are available over the phone or in the office:
- Set up new service
- Pay your bill
- Change Information on account, such as mailing address or phone number
- Set up auto-pay
- Set up equal-pay (November through March only)
- Answer any billing questions
