Public Utilities - Customer Service


Welcome to  Public Utilities Customer Service Center

We bill for water, wastewater, stormwater, and garbage services for over 92,000 connections and cover a service area of approximately 135 square miles. In 2009 we had 96,148 calls to our call center; responded to 1247 email requests; and helped 8183 walk-in customers in our local business office. We provide a variety of services in our office, by phone, or on-line for your convenience. So, stop in or call, or visit us on-line if you have any questions - we're here to help.

Should you have a water, sewer, or stormwater emergency outside of business hours, please call our 24-hour emergency number: 801.483.6700

Public Utilities Contacts:

Email Us

Business Address
1530 South West Temple
Salt Lake City, Utah

Mailing Address
PO Box 145528
Salt Lake City UT 84115

Business Number

Emergency Number

Current Rate Schedules

On-line Services

PAY YOUR BILL HERE, or you can use our web site for any of these other services, such as:

  • View your billing history
  • Pay your water bill
  • Pay multiple accounts
  • Add/remove multiple accounts
  • Set up automatic payment withdrawal
  • View your water use chart
  • Set up a password
  • Change your mailing address
  • Change garbage/recycling/yard waste bin services
  • Set up E-Statement 
  • Set up Equal-Pay (November through March only)
Besides all the services listed above these additional services are available over the phone or in the office:
  • Set up new service
  • Pay your bill
  • Change Information on account, such as mailing address or phone number
  • Set up auto-pay
  • Set up equal-pay (November through March only)
  • Answer any billing questions

Current News and Links