SLC Purchasing - Supplier Survey

SLC Purchasing, Contracts & Property Management Header

Customer Service Survey - Supplier Feedback

Whether it resulted from a bid, request for proposal, or direct purchase, please rate the following with regard to service provided by the City’s Purchasing & Contracts Division. Fractional ratings are acceptable.
(Click here for a printable version of the survey.)

Rating Scale: 4=Excellent 3=Good 2=Fair 1=Poor nr=no rating

Rating

A. Quality of service.

B. Timeliness of service.

C. Effectively communicate needs and scope of work specifications.

D. Professional and courteous manner in their interactions with you.

E. Payments received timely.

F. Responsive resolution of invoice disputes.

G. Overall satisfaction.

A. Are you aware that the City can do payments by electronic funds transfer?

Yes:

No:

B. Does the City pay you by electronic funds transfer?

C. If “yes”, does this system work well for you?

Comments?

What suggestions do you have for improving how the City conducts its purchasing business with suppliers.

Have you visited our internet site at www.slcpurchasing.com ?
(take a look by clicking the link)

Yes

If "Yes", how useful did you find the information?

Very useful Somewhat useful Not very useful

Suggestions for improvement of the site:

It is the City’s policy that City employees are prohibited from personally accepting gifts, incentives, or any marketing or promotional items from suppliers and that suppliers shall not offer such items to City employees. Such offers from suppliers are inappropriate and may result in suspension or debarment of the supplier from the City's procurement processes.

Yes

Were you aware of such policy?

Company Name

Your Name and Phone (Optional)
Name:

Phone:

SLC Purchasing, Contracts & Property Management

Contact Information
Purchasing Address & Employee List
Contracts Management Address & Employee List
Property Management Address & Employee List
For Americans With Disabilities (ADA) accommodations, contact the appropriate office listed above or use our TDD phone at (801) 535-6021. Please allow 48 hour notice.
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